Smart Ticketing in Brighton
The key smartcard has been available on Go-Ahead’s buses in Brighton for several years now, but other smaller operators did not until recently have smart capabilities. Transport Focus reviewed a pilot of smart ticketing on two smaller bus companies, talking to both passengers and drivers.
This is part of a smarter travel series of work, aimed at making sure that passengers are at the heart of the development of new technology.
From this link you can download the summary report or a set of slides from the research agency.