Encouraging Bus Use
DfT - Increasing Bus Patronage though an Audience Strategy
The overall objective of the research was to increase bus usage by being able to develop strategies and policies that would drive behaviour change.
Transport Focus - Getting Free Pass Holders Back on Buses
Transport Focus - Bus Service Changes - What Passengers Want
Transport Focus carried out a survey to understand passengers’ views on how frequently services should change, and the best way of letting them know about new routes and timetables.
Transport Focus - How Late is Late?
What Bus Passengers Think About Punctuality and Timetables
Transport Focus - Bus Passenger Satisfaction - Key Driver Analysis
What drives bus passenger satisfaction? This report by Transport Focus summarises key driver analysis using six month’s data from their regular bus satisfaction survey. The analysis identifies which aspects of journey experience are most important for passengers’ overall satisfaction with their journey.
Transport Focus - Giving Bus a Go Campaign Update
People across the West Midlands were challenged to Give Bus a Go and find out if buses are an option to help them get around.
Transport Focus - Giving Passengers a Voice in Bus Services
This research from Transport Focus explores what passengers know about how their local bus service is managed, who oversees the bus operators, and the role of the local authority.