Anti-Social Behaviour on Buses in England (2013)

This report on anti-social behaviour has been compiled from our most recent Bus Passenger Survey (BPS) data. These quantitative findings reinforce those from prior Transport Focus research on anti-social behaviour in the West Midlands, and antisocial behaviour experienced by rail passengers.

Bus passengers state that on one in ten bus journeys they had a ‘cause for concern or worry’ arising from other passengers’ behaviour. It is important to state that the vast majority of bus journeys happen without cause for concern, however, the ‘one in ten’ figure does equate to a meaningfully large number of journeys which have been affected in this way (around 200 million annually across our remit area).

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Bus Passenger Views on Value for Money

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Bus Passengers’ Experience of Delays and Disruption – Research Report