Bus stops are an important link between passengers and bus services. This is where the passenger experience of the bus service starts and ends. The bus shelter is also a powerful marketing platform, providing the ‘shop window’ for the bus service.

A new report launched by Campaign for Better Transport has revealed that just a third of people have an up-to-date timetable at their nearest bus stop and even fewer have real-time information, creating a real barrier to using the bus.